I have receive a copyright claim/dispute on Instagram, Facebook, Youtube

This is unfortunately quite common these days. More often than not... it's automated (the dispute wasn't manually filed by a human)

If a group or organisation has initiated a copyright dispute against a video you have purchased through Rotor... they don't have the right to do so (they don't own the clips, we do). 

Regrettably, we are unable to intervene during these type of disputes, as these are exclusively between the original uploader (you) and the account holder who is disputing ownership of your video

However, If you contest the claim and follow the internal process of the social media channel where it was originally posted (you have your receipt from Rotor as proof of purchase and rights to use).

None of these false claims for ownership of our clips have ever been successful (anyone can file a claim, actually winning one is really difficult when you can't prove you have true ownership of the original clips)

more info can be found here - https://rotorvideos.com/rights